Protecting your privacy is extremely important to Credit Law Services. We strive to keep your personal information confidential. We collect personal information to enroll you in our service. The information we require is the absolute minimum necessary. Credit Law Services uses your personal information to provide you with superior customer service, and to communicate with you regarding your case. In addition, we use your personal information to keep you up to date on the latest service announcements, feature updates, special offers, and other information we think you would like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge client satisfaction and improve our service further.
We collect information about you at the time you sign up for our service, and any time we enter information from your credit report into our database. In addition, when you sign up for a new Credit Law service, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
Because the ability to communicate with our clients during any part of the credit recovery process is absolutely essential, your personal information may be shared with other Credit Law employees. They will protect your personal information in accordance with the Credit Law Services Privacy Policy. Credit Law will not share your personal contact information with other companies unless you specify otherwise.
Credit Law Services works with other companies that help us provide services to you, and we may provide your personal information to these companies. For example, should we need to forward written documents to you we give shipping companies this information so they can deliver more efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Credit Law’s policies.
Credit Law Services safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
When you browse Credit Law’s web site, you are able to do so anonymously. Generally, we don't collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Like many web sites, the Credit Law web site uses "cookie" technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except perhaps your first name so we can welcome you on your next visit. Cookies help us understand which parts of our web sites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.
In some of our email to you, we use a "click-through URL." When you click one of these URLs, you pass through our web server before arriving at the web site that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
To make sure your personal information remains confidential, we communicate the following privacy guidelines to every Credit Law Services employee and staff member. Credit Law does not knowingly solicit personal information from children or send them requests for personal information. Credit Law's web site may contain links to other sites. Credit Law does not share your personal information with those web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
You will be given a password that will give you access to your Client File through the Service. This password can be changed within the Service. We recommend that you change your password regularly. We are entitled to give access to your Client File to anyone using your password. For security purposes, it is recommended that you memorize the password and do not write it down. You are responsible for keeping your password and Client File information confidential. If you believe that your password may have been lost or stolen, or that someone has accessed your Client File without your permission, please notify Credit Law Services immediately.